Overview of the product

Cover all 4 modes of operation

Discuss the hot water side and how it should not be used for hydronic applications and why

Go through the refrigerant schematic of all 4 modes discuss what is happening in those modes

Discuss all the refrigerant components

Talk about brazed plate heat exchangers and what needs to be watched on install

How an inverter works and the boards we use in the QE and VE units

Talk about the compressor two different ones based on the two sizes

Discuss this units capacities being fully variable and that it drives to that capacity regardless of the EWT

Discuss the smart hot water tank and it features

Talk about hot water capacities

Wiring up the unit high voltage as well as low voltage wiring

Optional zoning package go through the necessary parts as well as does and don’ts

The 3 sizes of the smart tank

Flushing this unit and the on board Grundfos sensors

Proper filtering of the loop fluid with the braze plate

Proper antifreeze protection discuss why it is so critical

I gate thermostat and how it is setup and connected to the internet with homeowner portal

Also discuss the contractor portal as well what can be seen remotely

Discuss the PC service tool and setup

Hands on operation of a working unit go through all modes the wholes class records different data during these modes of operation as well as everyone gets a chance making changes hands on to the unit.  This is the half day portion.